Event Kings (“we” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we gather from our customers and website visitors.

1. Introduction

Welcome to Eventkingsuk. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services. If you have any questions or concerns, please contact us at [Your Contact Email].

2. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

a. Personal Information You Provide:

• Contact Details: Name, email address, telephone number, and any other contact information you provide when making a booking or enquiring about our services.
• Booking Information: Details about your event, including the type of event, date, location, and the specific equipment you wish to hire (e.g., 360 Photo Booth, 360 Sky Booth, Magic Mirror, Bubble Fog Machine, etc.).
• Payment Information: We collect payment details for deposits and full payments, which are made via bank transfer or PayPal.

b. Automatically Collected Information:

• Cookies and Usage Data: We may use cookies and other tracking technologies to collect information about your interactions with our website, such as your IP address, browser type, pages viewed, and time spent on the site. This helps us understand user behaviour and improve our services.

3. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide and Manage Services: We use your information to process bookings and communicate with you regarding your event.
• To Process Payments: Your payment information is used to secure deposits and process full payments via bank transfer or PayPal.
• To Improve Our Services: We analyse usage data to enhance our website and services, ensuring we meet your needs effectively.
• To Communicate with You: We may send you updates, promotional offers, and other relevant information about our services, in line with your communication preferences.
• To Handle Cancellations and Refunds: We manage cancellations and refunds according to our policy, which allows customers to cancel their booking up to 7 days before the event for a full refund of their deposit. Cancellations made less than 7 days before the event will result in the loss of the deposit.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and event planning tools.
• Legal Obligations: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, please note that no method of online transmission or storage is completely secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information at any time.
• Opt-Out of Communications: You can opt out of receiving promotional communications from us by following the instructions in the communication or contacting us directly.
• Request for Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.

7. Cancellations and Refunds

Our cancellation policy allows customers to cancel their booking up to 7 days before the event to receive a full refund of their deposit. If the cancellation is made less than 7 days before the event, the deposit will be forfeited.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at here