Frequently Asked Questions
FAQ's
Have questions about Event Kings and our services? Find answers to some of the most common inquiries below:
1. What types of events do you cater to?
We cater to a wide range of events, including weddings, birthday parties, corporate events, anniversaries, proms, graduations, and more. Whatever the occasion, we're here to make it unforgettable!
3. How far in advance should I book equipment for my event?
We recommend booking as early as possible to ensure availability, especially for popular dates and equipment. However, we understand that sometimes events come up last minute, so feel free to reach out to us, and we'll do our best to accommodate your needs.
5. Do you provide onsite support during the event?
Yes, we provide onsite support to ensure that everything runs smoothly during your event. Our team will handle setup, operation, and takedown of the equipment, allowing you to focus on enjoying the festivities.
7. Are props included with the photo booths?
Yes, we provide a variety of props to enhance the photo booth experience. From glasses to signs and accessories, our props add an extra element of fun to your photos.
9. What is your cancellation policy?
We understand that plans can change. If you need to cancel your booking, please notify us at least 7 days before the event date. Cancellations made less than 7 days before the event may result in forfeiture of the deposit. However, we strive to be flexible and accommodating, so please reach out to us, and we'll do our best to assist you.
11. What payment methods do you accept?
We accept bank transfers and PayPal as payment methods. Payment details will be provided upon booking confirmation.
2. Where are your services available?
We provide our services throughout Scotland! we're ready to help you elevate your event experience.
4. How long can I rent the equipment for?
Our rental periods typically range from a few hours to a full day, depending on your event's duration and requirements. We're flexible and can tailor the rental period to suit your needs.
6. Is there a limit to the number of photos guests can take?
There's no limit to the number of photos guests can take during the rental period. We want everyone to have fun and capture as many memories as they like!
8. How do I book your services?
Booking with Event Kings is easy! You can contact us via phone, email, or WhatsApp to discuss your event requirements, check availability, and reserve your equipment. A deposit of £50 will be required to secure your booking, and the remaining balance must be paid before the event.
10. Will the booking prices vary based on location distance?
Yes, booking prices may vary depending on the distance to your event location. Factors such as travel time and costs may influence the final price. Rest assured, we strive to offer competitive pricing while ensuring the highest level of service and quality for your event.
12. Do you have Public Liability Insurance?
Yes, we have Public Liability Insurance to ensure that both you and your guests are protected in case of any unforeseen incidents during the event. Your safety and peace of mind are our top priorities.
Still Have Questions?
If you have any other questions or require further assistance, please don't hesitate to contact us. Our team is here to help and ensure that your event is a resounding success!
